LIVE Lab - Texas A&M University

From Static PDF

to Growth Engine

75% of students abandoned this course. We redesigned it for accountability, not gamification. Completion reached 95% in usability testing.

75% of students abandoned this course. We redesigned it for accountability, not gamification. Completion reached 95% in usability testing.

Role in team of 5

Lead UI/UX Designer


Lead UI/UX Designer

Skills

User Interviews, User Research, UI/UX Design

User Interviews, User Research, UI/UX Design

Timeline

7 weeks


7 weeks

Status

MVP - In Development


Problem

Great content was trapped

in a Broken format

Texas A&M Univeristy's sales curriculum was proven. The format was killing it.

01

No Accountability

There was no one checking in. Motivation faded fast with a static PDF and no visible progress.

02

Wrong Starting Point

Linear PDFs forced advanced students to study basics, causing frustration.

03

No time

Balancing university, a part-time job, and launching a business made long study sessions impossible to sustain.

75%

of the students abandoned Sales Workbook’s static PDF.

Mission

Convert a static sales curriculum into a self-paced, bilingual web app designed for 15-minute daily sessions.

pivot

The decision that shaped everything.

The client had a direction: a city-building metaphor where buildings grew as students completed modules. We built it. We tested it with 6 students. The result was unanimous.

Old design

INITIAL CONCEPT

The City Builder

Buildings grew taller with every completed module. Visually engaging, but users focused on the city, not the sales content.

“This feels like a game, not a tool for my actual business.”

—Usability test participant

FINAL DIRECTION

Professional Simplicity

Stripped away all visual metaphors. Replaced them with real business metrics: streaks, completion %, a progress tracker tied to actual outcomes.

Users focused on the lesson, not the metaphor.

RESEARCH

Not laziness.
A lack of feedback.

To understand why students quit, I ran an informal generative survey with 20 student entrepreneurs and conducted 5 in-depth interviews. The survey was directional, not statistically significant. The interviews are where the real insight came from.

Informal survey, n=20

5 interviews

Ages 22-30

B2B · B2C · Retail

70%

70%

No visible progress = primary barrier

Not boredom. Not difficulty. Just the absence of any signal they were moving forward.

60%

60%

Wanted non-linear learning paths

Students scaling a business had no patience for a course starting at step one.

75%

75%

Open to subtle

gamification

Streaks and progress bars work. Only 15% found them distracting.

“I'd read a chapter, feel motivated, then completely forget about it by next week. There was no one checking in on me”

—Interview Participant 7

“I'm trying to scale to 100 customers, but the course started with how to get your first sale. I stopped after week one."

—Interview Participant 9

User Flows

I wanted to be realistic in what I could achieve given the time limitations, so I decided to focus on 3 aspects Business Stage assessment for non-linear modules, daily check-ins and progress visibility.

Ideal User Journey would like this

Mapping Martin's emotional experience from skeptical discovery to successful completion.

DESIGN

Three insights. Three principles.

Visible Progress

Replace the black hole of static PDFs. What gets measured, gets done.

Flexible Paths

Not all startups begin at stage zero. Serve pre-launch and scaling founders equally.

Cognitive Ease

15-20 minute sessions. One objective per screen. Learning that fits a chaotic schedule.

Sketches for Module Dashbaord/Home Screen

Solution

Five features.
One goal: accountability.

I translated these into design principles through wireframing and prototyping. Testing with 6 students, I previously interviewed to validate my approach and led to five core features.

1. Bilingual Interface

One toggle. Switches the entire app between English and Czech mid-session without losing progress. Language becomes a preference, not a barrier.

Designed for Adoption

By 3 Czech Universities (expected post-launch)

  1. Business Stage Assessment

A 3-questions onboarding quiz. Auto-routes each student to relevant modules. Pre-launch students start with Customer Discovery. Scaling students jump to Retention.

45 to 95%

First-session completion · in usability testing (n=6)

  1. Module Dashboard

All modules visible upfront. Collapsible categories, progress bars, and Continue buttons. No forced order. Students jump to what they need now.

60%

of survey respondents needed this flexibility

4.Questions + Objectives Screen

One objective. 3 to 4 questions per module. One question per screen. Generous whitespace. A maroon header for orientation. No overload.

85%

Completion on modules under 20 min · usability testing (n=6)

  1. Module Progress Tracker

Students avoided sending updates because they did not know what professors would see. A one-click email preview shows the exact message before sending.

74% faster

47s to 12s · confidence 3.2 to 4.6/5 · (n=6)

Before Testing

After Testing

What we removed

The best design decision
was saying no.

I built a full Sales Data Visualizer with CSV import and analytics dashboards. Then cut it.

Iteration 2 - Discarded

40% were pre-launch with zero sales data to import.

Redundant. Excel and Notion already do this better.

Added friction. CSV import is a barrier, not a feature, for a student founder.

Wrong priority. 70% of respondents needed accountability, not analytics.

IMPACT

We turned a syllabus
into a daily habit.

Usability testing with 6 participants. These are prototype results, post-launch tracking will tell the full story.

Impact and Validation

95%

95%

Task Completion Rate

Usability testing, n=6 · Target: maintain post-launch

+44%

+44%

User Confidence Score

3.2 to 4.6/5 across tested interactions

74%

74%

Faster Progress Sharing

47 seconds down to 12 seconds

“By meeting students where they are: in their language, at their business stage, in the time they actually have. We turned a syllabus into something people want to return to.”

“By meeting students where they are: in their language, at their business stage, in the time they actually have. We turned a syllabus into something people want to return to.”

Next Steps

Post-launch retention tracking and module completion analysis to validate usability findings at scale.

Longitudinal study on real business outcomes — first sales, customer growth, sustained engagement.

Expanding bilingual support to additional Czech university cohorts.

Public release on Itch.io with an open feedback loop to drive the next iteration.

Let’s connect!

Let’s connect!

Let’s connect!

Handcrafted by Aayushi Gandhi 2026

Handcrafted by Aayushi Gandhi 2026

Handcrafted by Aayushi Gandhi 2026